Handle inbound customer calls with AI assistants using your knowledge base, plus run automated outbound campaigns for sales, collections, and customer outreach—24/7, without additional staffing costs.
Built for UK SMEs that need intelligent call handling without the enterprise complexity
Advanced NLP understands caller intent, extracts key information, and routes to appropriate knowledge or human handoff.
Upload PDFs, Word docs, and text files to build your knowledge base. Retrieval-augmented generation pulls real-time information from your documents for accurate, source-backed responses with automatic indexing.
Separate knowledge bases per office, language, or department. Perfect for multi-site operations and international customers.
Connect your existing UK phone number or provision new geographic numbers. Works with NumberPeople, Twilio, and major VoIP providers.
PECR calling hours enforcement, TPS/CTPS scrubbing, GDPR-compliant call recording, and automatic consent management built-in.
Call volume tracking, sentiment analysis, conversion metrics, and knowledge base performance insights in your dashboard.
Run compliant AI-powered outbound calling campaigns for sales, collections, and customer outreach
Upload lead lists via CSV, manage contacts, and segment by criteria. Support for custom fields and data validation.
Time-based campaign scheduling with PECR compliance. Automatic retry logic for no-answer and busy outcomes.
Automatic TPS/CTPS scrubbing before dialing. PECR calling hours enforcement (9am-9pm weekdays, 9am-6pm weekends).
Track call outcomes (connected, no-answer, voicemail, wrong number). Real-time campaign performance analytics.
TensorSound serves businesses receiving 50-500 calls per month across multiple sectors
Multiple offices with property-specific knowledge. Separate knowledge bases for London, Manchester, and Birmingham ensure accurate office hours, property listings, and local team information.
Handle family inquiries 24/7. Answer questions about visiting hours, activity schedules, resident care policies, and COVID-19 protocols using uploaded documentation.
Law firms, accountants, consultants. Qualify leads based on practice areas, answer common questions about fees and processes, and book consultations while you focus on billable work.
Hotels, restaurants, event venues. Multi-language support with separate English and French/German knowledge bases. Handle bookings, amenities questions, and local attractions.
We recommend NumberPeople, a leading UK business VoIP provider, for reliable enterprise-grade phone connectivity for your AI agents. TensorSound is compatible with NumberPeople and other major SIP providers.
How it works: Sign up with NumberPeople for your UK phone number (£7/month). We configure the SIP connection to TensorSound (£8/month management fee). Your AI agent is live within 24 hours.
No contracts. No hidden fees. Cancel anytime. All plans include UK compliance and 24/7 AI agents.
For solo businesses
£0.099 per minute
For growing SMEs
£0.081 per minute
For large operations
£0.068 per minute
Need more flexibility? Add extra knowledge bases (£15/month) or storage (£5/GB/month) to any tier.
Join UK SMEs using TensorSound to handle customer calls, qualify leads, and scale operations without additional headcount.
See TensorSound in action for your business. We'll walk through your use case, answer technical questions, and show you how our AI agents handle real customer scenarios.
Average response time: 4 hours